Back

About ExpertAnswer

Your membership gets you the answers you need, when and where you need them. Chat with real doctors, lawyers, mechanics, veterinarians, and more in minutes with ongoing access to thousands of Experts, 24/7.

How it works

Ask your question

Tell our assistant your concern. Ask any question in any topic, anytime you want.

Let us match you

We’ll connect you in minutes with the best Expert related to your question.

Chat with an expert

Get your answer. Talk to any of our doctors, lawyers, accountants, mechanics and much more 24/7, about 200+ topics covered by ExpertAnswer.

Chat interface

Why you'll love ExpertAnswer

Verified experts

Verified experts

Multi-Step Expert Quality Process, including license verification and peer reviews.

Tailored service

Service that's tailored to you

Discuss your individual situation with an Expert who specializes in your topic, 24/7.

Save money

Every question saves money

Join over 10 million members who save money versus in-person appointments.

Save time

Save valuable time at home

Connect from any device. No driving across town or wasted time in the waiting room.

Pricing FAQs

Explore the most relevant frequently asked questions for your situation.

How ExpertAnswer works?

JustAnswer connects you with verified Experts covering over 150 categories and 700 specialties, each of which can require a special set of education, skills, training, certifications, and licensing. JustAnswer's pricing reflects these special requirements that vary by category (for example, you wouldn't pay a lawyer the same as an electrician).

It's easy to cancel online here. Our Customer Care team is available to assist you via email, chat, or phone. You can cancel anytime prior to future billing periods to avoid future charges.

In most circumstances, when you use JustAnswer, you're signing up for a monthly membership-based service that gives you ongoing access to professionals. You will be charged a one-time join fee and also a monthly fee for use of the platform*. Both fees are charged upon sign up, but the monthly charge will recur unless you cancel. You can cancel anytime prior to future billing periods to avoid future charges. *Exceptions may apply in certain instances or for certain categories. Specific pricing will be more fully described during the sign up process.

Our Customer Care team is available to assist you via email, chat, or phone. Click here for help.

No. Currently, JustAnswer offers a monthly membership-based option. Click here to learn more about how it works and membership benefits.

The experts

Our experts go through a rigorous verification process that includes identity verification, credential checks, and peer reviews. We ensure that all experts on our platform are qualified professionals in their respective fields.

Anonimity and Security

Your privacy is our priority. All conversations on ExpertAnswer are encrypted and your personal information is kept confidential. You can ask questions anonymously and your data will never be shared with third parties without your consent.

Other

ExpertAnswer covers over 150 categories including medical, legal, veterinary, automotive, tech support, home improvement, and many more. Whatever your question, we have an expert ready to help you.

150+ other topics

From home repairs to appraisals, pricing varies from $28- to $125

CTA image